Legal
Refund and cancellation policy
Last updated: 28 October 2026
This policy applies to every program run by Care Giver Academy ("CGA"), a brand of CarePro Skills Academy Private Limited, online or in a classroom, including The Hidden Caregiver Reset and CareForce Chandigarh.
If you cancel
- 7 days or more before the start: full refund.
- Less than 7 days, but at least 48 hours, before the start: 50% refund.
- Less than 48 hours before the start, or after the program has started: no refund.
Move to a later batch instead
Up to 48 hours before the start, you can move your seat to a later batch of the same program once, at no cost, instead of cancelling.
If we cancel or reschedule
If CGA cancels a program, you get a full refund. If we change the start date, you can join the new date or ask for a full refund.
Failed or duplicate payments
If money was taken but your seat was not confirmed, or you were charged twice, we check the payment with our gateway (Cashfree) and refund the extra amount in full.
How to ask for a refund
Email support@caregiveracademy.in or call +91 99940 44067 from the email or phone number you registered with, and share your order reference. Approved refunds reach your original payment method within 7 to 10 working days.
Contact us
Care Giver Academy, a brand of CarePro Skills Academy Private Limited
1394, Avinashi Road, Peelamedu, Coimbatore South, Coimbatore 641004, Tamil Nadu, India
Email: support@caregiveracademy.in
Phone: +91 99940 44067
